Exchanges & Refunds

 If you are not completely happy with your purchase, you are eligible for a full refund, exchange or credit note. We’ll gladly accept the return of items within 14 days of delivery. Christmas returns: Items purchased in December will have an extended return time until January 10th. The goods must be in perfect condition, unworn, not scratched and in their original packaging. We will not accept goods that are in any condition that would prevent them from being sold as new. A copy of the original or gift receipt must accompany the returned items. Customers will assume responsibility for return shipping charges. Jersey Inspired will not take responsibility for reimbursement or compensation of return packages lost in transit. If all conditions are met, the original form of payment will be credited. The return process may take up to 14 days, but we aim to process it within seven days of receiving it at our store. You will then receive a notification from us via email when we have received and validated your returned item(s).

If you wish to exchange your item for a different size, please get in touch with us via email at sales@jerseyinspired.com  or telephone, and we will be happy to assist you with this process.

You will need your order number to hand along with the item number of the product that you would like to swap for a different size. 

Our team will  organise the exchange for you on our system and will kindly ask that you send back the item you wish to exchange to our store.  We will not pay return postage, and you will need to pay for postage to you if applicable. If you have received gift packaging, please keep it, as it will not be included in your new delivery. 

We ask that you send this back to us within 14 days of contacting us for us to be able to send your exchanged item to you. 

This is separate from our in-store return policy, where returns are only eligible for exchange or credit notes within 28 days unless there is an obvious manufacturing fault upon inspection.